Syncing Products with Shopify
To sync your Shopify products with the AI Chat for Business platform, you need to ensure that you have connected your Shopify store through our integration feature. This process allows your AI chatbot to access real-time product data, making it easier to assist customers with queries about inventory, pricing, and promotions.
Steps to Connect Shopify
Utilizing Product Sync in Conversations
After successful integration, your chatbot can provide product recommendations and respond to customer inquiries based on current inventory. For example, if a customer asks, "Do you have blue running shoes in stock?", the bot can check the synced product catalog and respond with availability and options. This capability not only enhances customer experience but also helps close sales more efficiently.
Steps to Connect Shopify
- Log in to your AI Chat for Business account.
- Navigate to the Integrations section in the dashboard.
- Select Shopify from the list of integrations and click on the 'Connect' button.
- Follow the OAuth connection flow to authorize the integration. You will need to log in to your Shopify account and grant access.
- Once connected, your products will begin syncing automatically.
Utilizing Product Sync in Conversations
After successful integration, your chatbot can provide product recommendations and respond to customer inquiries based on current inventory. For example, if a customer asks, "Do you have blue running shoes in stock?", the bot can check the synced product catalog and respond with availability and options. This capability not only enhances customer experience but also helps close sales more efficiently.