Introduction
Introduction
In today's competitive market, creating a unique brand presence is more important than ever. One way to stand out is through the customization of customer interaction touchpoints. Our latest update introduces enhanced widget customization options that allow you to align your chatbot's appearance with your brand identity seamlessly.
In today's competitive market, creating a unique brand presence is more important than ever. One way to stand out is through the customization of customer interaction touchpoints. Our latest update introduces enhanced widget customization options that allow you to align your chatbot's appearance with your brand identity seamlessly.
The Challenge
The Challenge
Businesses often struggle to maintain a consistent brand image across all customer interaction channels. Standard widgets can appear generic and fail to capture the essence of your brand. This lack of customization can lead to a disjointed customer experience, reducing engagement and brand loyalty.
Businesses often struggle to maintain a consistent brand image across all customer interaction channels. Standard widgets can appear generic and fail to capture the essence of your brand. This lack of customization can lead to a disjointed customer experience, reducing engagement and brand loyalty.
The Solution
The Solution
To address these challenges, we have introduced a Widget Icon Picker and a comprehensive Appearance Tab. With these tools, you can now select from over 20 pre-designed icons or upload a custom bot avatar that resonates with your brand. The Appearance Tab offers options to adjust colors, border radius, position, and even add custom CSS, ensuring that your widget fits perfectly into your website's design. This feature is available across all plans and brings parity between regular and platform bots, providing extensive styling options for all users.
Additionally, we've added new features to further enhance customization:
To address these challenges, we have introduced a Widget Icon Picker and a comprehensive Appearance Tab. With these tools, you can now select from over 20 pre-designed icons or upload a custom bot avatar that resonates with your brand. The Appearance Tab offers options to adjust colors, border radius, position, and even add custom CSS, ensuring that your widget fits perfectly into your website's design. This feature is available across all plans and brings parity between regular and platform bots, providing extensive styling options for all users.
Additionally, we've added new features to further enhance customization:
- Shape Variants: Choose from Circle, Pill, or Rounded Square shapes for your widget button, allowing more alignment with your brand's design.
- Attention Animations: Engage your customers with subtle animations like Pulse or Bounce, drawing attention to your chatbot widget.
- Nudge Popup: A dynamic greeting message feature that appears after a set delay, improving user engagement without being intrusive.
Key Takeaways
Enhanced Customization
Align your chatbot with your brand identity using new shape and animation options.
Increased Engagement
Use attention animations to draw customer focus and improve interaction rates.
Consistent Brand Image
Ensure a seamless customer experience with customizable widget features.