Web Widget Chatbots
Web widget chatbots are a powerful way to enhance customer engagement directly on your website. By embedding a chatbot using our customizable web widget, businesses can provide instant support, answer questions, and guide users through their journey without needing to leave the page. This integration allows for a seamless transition from casual browsing to meaningful interaction, significantly improving user experience.
To get started, simply copy the embed code from your bot's configuration page and paste it into your website's HTML. The web widget can be tailored to match your brand's colors and style, ensuring it fits perfectly within your site's design. You can position the widget anywhere on your site, such as the bottom right corner, where it's easily accessible for visitors. This strategic placement encourages users to engage with the bot whenever they need assistance.
Web widget chatbots are particularly effective in handling common queries, providing 24/7 support, and gathering user information through pre-chat forms. For example, a retail website could deploy a chatbot to assist customers in finding products, tracking orders, or answering frequently asked questions. With proactive chat triggers, you can engage visitors based on their behavior, such as their time on page or scroll depth, prompting them with helpful messages just when they need them.
To get started, simply copy the embed code from your bot's configuration page and paste it into your website's HTML. The web widget can be tailored to match your brand's colors and style, ensuring it fits perfectly within your site's design. You can position the widget anywhere on your site, such as the bottom right corner, where it's easily accessible for visitors. This strategic placement encourages users to engage with the bot whenever they need assistance.
Web widget chatbots are particularly effective in handling common queries, providing 24/7 support, and gathering user information through pre-chat forms. For example, a retail website could deploy a chatbot to assist customers in finding products, tracking orders, or answering frequently asked questions. With proactive chat triggers, you can engage visitors based on their behavior, such as their time on page or scroll depth, prompting them with helpful messages just when they need them.
Web Widget Chatbot Features
Customizable Chat Widget
Easily embed a chat widget on your website, fully customizable to match your brand.
Proactive Engagement
Trigger chats based on user behavior, such as time on page or exit intent, to increase interaction.
Unified Inbox Management
Manage conversations from your web widget alongside other channels in a single inbox.
Data Security Compliance
Ensure user data is protected with secure communication and compliance with privacy regulations.
Instant Support Availability
Provide users with immediate assistance around the clock, enhancing customer satisfaction.